How to Deal With Breaking a Customer’s

 As a New Technician, or really an experienced one, getting a diagnosis wrong on a car will 100% happen. I don’t care how good a tech is, this will happen. Understanding that you will get some diagnosis wrong is VITAL. It’s also important to learn how to deal with misdiagnosing and how to handle it. If you are a new technician or mechanic this series is for you!

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